Frequently Asked Questions
Good to know
Who is Heavenly Matches for?
Families and candidates seeking a considered, guided approach to finding a life partner — rather than a casual dating app.
How does the search actually work?
You complete a structured intake, a principal gets to know you personally, and your profile is assessed against a documented compatibility framework. You hear from your principal only when there is a genuine, well-reasoned case for an introduction.
What is a "principal"?
A principal is a trusted, accountable person in our network who represents your interests throughout the matching process — getting to know you and guiding every introduction.
How is compatibility assessed?
Through a structured, documented framework — combining data-informed signals with human judgement, applied consistently for every member.
Do I decide whether an introduction goes ahead?
Yes. Structured compatibility narrows the field; it never decides for you. You choose what to share, when to move forward, and who is told anything about you.
Can parents be involved in the process?
Yes — with the consent and comfort of the candidate as the priority. See our page for parents for more detail.
What does Match Acceptance mean?
Match Acceptance is the point in the introduction process at which a candidate and family decide to take a match forward. It is a stage in the relationship, and it does not itself trigger the applicable commercial terms.
Does accepting a match create a payment obligation?
No. During a search you may consider several suitable matches. Being identified, presented or introduced to a match — and accepting one — does not itself trigger the applicable commercial terms.
What event is the formal commercial gate?
A marriage resulting from an introduction made through Heavenly Matches is the formal gate at which the applicable marriage-success commercial process is triggered. The applicable contractual amount then becomes payable within the period specified in the applicable agreement.
How is the applicable amount determined?
Heavenly Matches follows a slab-based model, and a candidate or family selects the engagement appropriate to the depth of curation and principal involvement they want. The published slabs run from ₹50,000 to ₹20,00,000; the full card, in every published currency, is set out on our pages for candidates and parents. The applicable agreement governs the commercial relationship.
How is my information protected?
Your information is handled with discretion and is never shared with anyone without your explicit consent. See our Privacy Policy for details.
How do I get in touch?
Write to us and we will take it from there, at your pace and in confidence. Our contact page has the addresses for general and privacy enquiries. If you would rather simply be told as access opens, the waitlist remains open.
Still have a question?