Anushka Arora
Principal
Building meaningful connections through empathy, trust, and exceptional relationship management.
IND - MH - Mumbai
About Anushka
Anushka Arora is a warm, people-oriented professional who believes that meaningful relationships are built on trust, empathy, open communication, and a genuine understanding of others. An ENFJ personality type, she is an ambivert with an easygoing, happy-go-lucky nature who enjoys going out, meeting new people, and discovering what makes each person unique.
One of Anushka's greatest joys is getting to know people from different ethnic and cultural backgrounds. She loves exploring diverse cuisines and learning about the traditions, perspectives, and experiences that shape people's lives. For her, every new connection is an opportunity to learn something different, broaden her horizons, and appreciate the diversity that makes human relationships so special.
Professionally, Anushka brings experience in enterprise client management, customer success, hospitality, and relationship management. As a Senior Customer Success Manager at Chat360, she has managed a portfolio of over 50 enterprise customers, guiding them through onboarding, implementation, product adoption, and long-term engagement. As a founding member of the Customer Success function, she helped establish processes, develop best practices, and create effective approaches to customer relationship management.
Her earlier experience at Grand Hyatt and Celebrations Events further strengthened her interpersonal skills, attention to detail, and ability to understand people's needs. Whether resolving challenges, coordinating with different stakeholders, or creating personalised experiences, Anushka approaches her work with empathy, enthusiasm, and a strong sense of ownership.
At Heavenly Matches, Anushka brings together her professional expertise and natural interest in people to support individuals on their journey towards meaningful relationships. She understands that finding a life partner is about more than matching profiles; it is about discovering shared values, appreciating differences, building trust, and creating a foundation for a fulfilling life together.
With her approachable personality, cultural curiosity, and people-first mindset, Anushka aims to make every member feel comfortable, respected, and understood. She looks forward to connecting with individuals and families from diverse backgrounds and helping them navigate the matchmaking journey with confidence, warmth, and a personal touch.